Welcome to The Mikki Bey Group. These Terms and Conditions (“Terms”) govern your use of the website located at www.themikkibeygroup.com (the “Site”), and the purchase or use of any products, programs, coaching services, digital content, retreats, memberships, or other offerings (collectively, the “Services”) provided by The Mikki Bey Group (“Company,” “we,” “us,” or “our”).
By accessing the Site, purchasing any Service, or otherwise engaging with us, you (“Client,” “you,” or “your”) agree to be bound by these Terms. If you do not agree, do not use the Site or purchase any Service.
1. Acceptance of Terms
By using the Site or purchasing any Service, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and accept these Terms in full. If you are accessing the Site or Services on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms.
2. Description of Services
The Mikki Bey Group offers coaching programs, group programs, courses, digital products, live events, retreats, memberships, and related content focused on emotional regulation, nervous system support, mindset, and personal and professional development. Specific deliverables, durations, and inclusions are described on the relevant sales page or order form at the time of purchase.
All Services are provided for educational, informational, and personal development purposes only. Services are not a substitute for professional medical, psychological, psychiatric, legal, financial, or business advice. See Section 9 (Disclaimers) for important limitations.
3. Purchases, Pricing, and Payment
Prices for Services are listed on the Site or applicable order form and are stated in U.S. dollars unless otherwise noted. Company reserves the right to modify pricing at any time, but changes will not affect purchases already completed.
By providing payment information, you authorize Company (or its third-party payment processors) to charge the full purchase price, plus any applicable taxes and fees, to the payment method provided. You represent that you are authorized to use the payment method.
If you elect a payment plan, you authorize automatic recurring charges on the agreed schedule until the full balance is paid. You remain responsible for the full purchase price regardless of whether you continue to use the Service. A failed payment may result in immediate suspension of access until the balance is brought current.
4. Refund Policy
ALL SALES ARE FINAL. NO REFUNDS, RETURNS, EXCHANGES, CHARGEBACKS, OR CANCELLATIONS WILL BE ISSUED FOR ANY REASON, including but not limited to: change of mind, dissatisfaction with results, failure to use the Service, scheduling conflicts, personal circumstances, technical issues on your end, or inability to complete a program.
By completing your purchase, you acknowledge and agree that you have read this refund policy, understand it, and waive any right to dispute the charge. Initiating a chargeback in violation of this policy is a breach of these Terms and may result in collection activity for the full balance owed plus reasonable costs.
Payment plans are not cancellable. If you stop using the Service, you remain obligated to pay the full balance under the agreed schedule.
5. Retreats and Live Events
Retreats, live events, and in-person experiences are subject to additional terms specific to the event, including (but not limited to) deposit requirements, travel arrangements, accommodations, and participant conduct. The all-sales-final policy in Section 4 applies to retreats and live events. Deposits and full payments are non-refundable and non-transferable.
Travel insurance is strongly recommended. Company is not responsible for travel delays, cancellations, illness, lost luggage, visa or passport issues, or any other travel-related disruption. If a retreat is cancelled or rescheduled by Company due to circumstances beyond its reasonable control (including force majeure events), Company may, at its sole discretion, offer a credit toward a future event in lieu of any refund.
6. Coaching Relationship
Coaching is a co-creative partnership. Results depend on your engagement, honesty, willingness to apply what is taught, and individual circumstances. Company makes no guarantee of any specific outcome, including (but not limited to) emotional, financial, business, relationship, or health results.
You acknowledge that coaching is not therapy, counseling, psychotherapy, mental health treatment, or medical care. If you are experiencing a mental health crisis, suicidal ideation, severe trauma response, or any condition requiring professional clinical care, you agree to seek help from a licensed mental health professional or call 988 (in the U.S.) or your local emergency services.
7. Intellectual Property
All content provided through the Services and on the Site — including but not limited to written materials, workbooks, audio, video, recordings, frameworks, methodologies, branding, trademarks, logos, course content, and live training recordings — is the sole and exclusive property of The Mikki Bey Group and is protected by U.S. and international copyright and trademark laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the content for your own personal, non-commercial use only. You may not reproduce, distribute, sell, license, publish, share login credentials, screen-record, transcribe, repackage, teach, or otherwise commercially exploit the content without prior written permission from Company.
Violation of this section may result in immediate termination of access without refund and may subject you to legal action, including injunctive relief and damages.
8. Confidentiality
Within group coaching containers, retreats, and community spaces, what is shared by participants stays within the container. You agree not to disclose, repeat, record, or share any personal information, story, or disclosure made by another participant. Violation of this confidentiality provision is grounds for immediate removal from the program without refund.
Company will treat your personal information in accordance with the Privacy Policy.
9. Disclaimers
THE SERVICES AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or results.
Company does not guarantee any specific result. Testimonials, case studies, and income or transformation examples shared on the Site or in marketing materials reflect the experiences of individual clients and are not typical or guaranteed outcomes. Your results will depend on many factors, including your effort, commitment, background, and circumstances.
Nothing on the Site or in the Services constitutes medical, mental health, legal, tax, financial, accounting, or other professional advice. You are encouraged to consult appropriately licensed professionals for advice specific to your situation.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE MIKKI BEY GROUP, ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Site, the Services, or these Terms, regardless of the legal theory.
COMPANY’S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID TO COMPANY FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT.
11. Indemnification
You agree to defend, indemnify, and hold harmless The Mikki Bey Group, its owners, officers, employees, contractors, and affiliates from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Site or Services; (b) your breach of these Terms; (c) your violation of any law or third-party right; or (d) any decision or action you take based on the content.
12. Termination
Company reserves the right to suspend or terminate your access to any Service, at its sole discretion and without refund, if you: (a) breach these Terms; (b) violate the confidentiality provisions in Section 8; (c) infringe Company’s intellectual property; (d) engage in abusive, harassing, threatening, discriminatory, or disruptive conduct toward Mikki Bey, staff, contractors, or other participants; or (e) initiate a chargeback in violation of Section 4.
Upon termination, all license rights granted to you cease immediately, and you must stop using all content and materials. Sections that by their nature should survive termination (including Sections 4, 7, 9, 10, 11, 13, and 14) will survive.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-law principles.
Any dispute arising out of or related to these Terms or the Services will first be addressed through good-faith negotiation. If unresolved within 30 days, the dispute will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in [CITY, STATE], in English. The arbitrator’s decision will be final and binding. You waive any right to a jury trial and to participate in a class action.
Notwithstanding the above, Company may seek injunctive or equitable relief in court to protect its intellectual property or confidential information.
14. Miscellaneous
Entire Agreement. These Terms, together with the Privacy Policy and any program-specific agreement you sign, constitute the entire agreement between you and Company.
Modifications. Company may update these Terms at any time. The updated version will be posted on the Site with a new “Last Updated” date. Continued use of the Site or Services after changes constitutes acceptance.
Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
No Waiver. Failure to enforce any right or provision will not constitute a waiver of that right or provision.
Assignment. You may not assign these Terms without Company’s prior written consent. Company may assign these Terms freely.
Force Majeure. Company will not be liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, natural disasters, pandemics, government action, war, or internet/utility failures.