The Mikki Bey Group (“Company,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to www.themikkibeygroup.com (the “Site”), our coaching programs, courses, retreats, memberships, emails, text messages, and any other services we offer (collectively, the “Services”).
By using the Site or Services, you agree to the practices described in this Policy. If you do not agree, please do not use the Site or Services.
Coaching content: information you share during sessions, in workbooks, in community channels, on calls, or via email — including personal stories, goals, challenges, and reflections related to emotional regulation, nervous system, business, relationships, or wellbeing.
Communications: messages you send to us, including via email, contact forms, text/SMS, social media, or community platforms.
Travel information (for retreats only): passport details, dietary restrictions, emergency contacts, and other information needed to facilitate the event.
b. Information Collected Automatically
Device and usage data: IP address, browser type, operating system, device identifiers, referring URLs, pages visited, time spent, and clickstream data.
Cookies and similar technologies: see Section 6 below.
Location data: approximate location derived from IP address.
c. Information from Third Parties
Payment processors (e.g., Stripe, PayPal) provide transaction confirmations and limited payment metadata.
Email and marketing platforms provide engagement data (opens, clicks, unsubscribes).
Social media platforms may provide information when you interact with us or click our ads, subject to their own privacy settings.
Analytics providers (e.g., Google Analytics, Meta Pixel) provide aggregated traffic and conversion data.
2. How We Use Your Information
We use the information we collect to:
Provide, deliver, and personalize the Services you purchase.
Process payments and manage payment plans.
Communicate with you about your account, purchases, programs, and events.
Send marketing emails, text messages, and promotional offers (you can opt out at any time — see Section 7).
Improve the Site, our content, and our offerings.
Respond to inquiries, support requests, and feedback.
Comply with legal obligations, enforce our Terms, and protect our rights and the rights of others.
Detect, prevent, and address fraud, abuse, security issues, or technical problems.
3. Legal Bases for Processing (EEA / UK Residents)
If you are located in the European Economic Area or United Kingdom, we process your personal data on the following legal bases: (a) performance of a contract; (b) your consent (which you may withdraw at any time); (c) compliance with legal obligations; and (d) our legitimate interests in operating, marketing, and improving our business, where those interests are not overridden by your rights.
4. How We Share Your Information
We do not sell your personal information. We share information only in the following circumstances:
Service providers: payment processors, hosting providers, email/SMS platforms, course platforms, analytics providers, scheduling tools, and customer support tools — each bound by contractual confidentiality and data-protection obligations.
Retreat partners: hotels, transportation providers, and event vendors, only as necessary to deliver the retreat.
Legal and safety: when required by law, subpoena, or court order; to enforce our Terms; or to protect the rights, property, or safety of Company, our clients, or others.
Business transfers: in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred subject to this Policy.
With your consent: any other sharing will occur only with your explicit permission.
5. Data Retention
We retain personal information for as long as necessary to provide the Services, comply with legal obligations (such as tax and accounting requirements), resolve disputes, and enforce agreements. When information is no longer needed, we will delete or anonymize it.
6. Cookies and Tracking Technologies
We and our service providers use cookies, pixels, and similar technologies to operate the Site, remember your preferences, analyze traffic, measure marketing performance, and personalize content. You can control cookies through your browser settings; however, disabling certain cookies may affect Site functionality.
We may use Google Analytics, Meta (Facebook) Pixel, and similar services. To opt out of Google Analytics, you can install the Google Analytics Opt-Out Browser Add-on. To manage Meta ad preferences, visit your Facebook ad settings.
7. Your Choices and Rights
Email and SMS marketing. You may unsubscribe from marketing emails using the link in any email, or reply STOP to text messages. Transactional messages (e.g., purchase receipts, program access details) will continue as needed to deliver the Service.
Access, correction, deletion. You may request access to, correction of, or deletion of the personal information we hold about you by emailing [email protected]. We will respond consistent with applicable law.
California residents (CCPA/CPRA). California residents have the right to know what personal information we collect, request deletion, correct inaccurate information, opt out of any “sale” or “sharing” of personal information (we do not sell), and not be discriminated against for exercising these rights.
EEA / UK residents (GDPR). You have rights of access, rectification, erasure, restriction of processing, data portability, and objection. You may also lodge a complaint with your local data protection authority.
To exercise any right, contact us at [email protected]. We may need to verify your identity before fulfilling your request.
8. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
9. International Transfers
We are based in the United States, and your information will be processed in the U.S. and other countries where our service providers operate. By using the Services, you consent to the transfer of your information to the U.S. and other jurisdictions, which may have different data protection laws than your home country.
10. Children’s Privacy
The Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
11. Third-Party Links
The Site and Services may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on the Site with a new “Last Updated” date. Material changes will be communicated via email or a prominent Site notice. Your continued use of the Site or Services after changes constitutes acceptance.
13. Contact Us
Questions, requests, or concerns about this Privacy Policy or your personal information? Contact: